Our technicians uphold our values to our customers
As a ‘Mainline Pro‘, we expect you to embody our values in every interaction with our clients. We take pride in the professionalism, expertise, and problem-solving abilities that you and your colleagues bring to the job. As a fire safety expert, you will apply your advanced skills and knowledge, using state-of-the-art techniques and equipment to ensure that our clients have peace of mind, knowing that the Mainline standard is being upheld for all of their fire protection needs.
As part of your training, you’ll learn about our core expectations as a team member, including how to come prepared to work each day and how we define professionalism in the field. You’ll also learn how to serve as a trusted point of contact for our clients and receive an introduction to our CMS (Customer Management System) Inspect-Point.
We’ve also included a supplementary module on our expectations for using Mainline’s fleet of vehicles and our time tracking system, Tsheets.