Our technicians uphold our values to our customers
As a ‘Mainline Pro’, we expect you to embody our values in every interaction with our clients. The professionalism, expertise, and problem-solving you and your colleagues bring to the job are what set us apart. As a fire safety expert, you’ll apply your skills and modern tools so clients have peace of mind that the Mainline standard is upheld across all their fire protection needs.
As part of your training, you’ll learn our core expectations as a team member, including how to come prepared each day and how we define professionalism in the field. You’ll also learn how to serve as a trusted point of contact for our clients and get an introduction to our inspection software, Inspect Point.
We’ve also included a supplementary module on using Mainline’s fleet of vehicles and BuildOps, our field service platform for scheduling, dispatch, work orders, and job reports.